1. Our Commitment

The National Parking Platform (NPP) is committed to making its website accessible to all users.

As a platform operating in the public interest, we aim to ensure our digital services are inclusive, usable, and accessible regardless of ability, device, or environment.

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2. Accessibility Standards

We aim to align with recognised best practice, including:

• Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
• Compatibility with assistive technologies such as screen readers

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3. How We Support Accessibility

We are working to ensure our website:

• Uses clear, simple, and consistent language
• Provides logical and consistent navigation
• Maintains readable fonts and appropriate colour contrast
• Supports keyboard navigation
• Uses structured headings and accessible layouts

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4. Ongoing Improvements

Accessibility is an ongoing priority. We regularly review and improve the website to enhance usability and remove barriers.

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5. Known Limitations

Some areas may not yet fully meet accessibility standards, including:

• Older documents or downloadable files
• Third-party or embedded content

We are actively working to address these.

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6. Feedback and Contact

We welcome feedback to help improve accessibility.

If you experience any issues or require content in an alternative format, please contact us:

• Email: get-started@npp.uk.net

We will aim to respond promptly and provide support where possible.